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FAQ frequently asked questions

What does the game kit consist of? Should I buy the slide, anchors or other elements?

All sets come with all the necessary parts. You don't have to buy anything separately. All accessories visible in the photos are included. All the necessary parts for the assembly not visible in the photos (screws, plugs, hooks, etc ...) are also included. Tools required for assembly are not included.

Are Fungoo games safe?

The games are designed in accordance with the European Safety Regulation EN: 71 which guarantees the safety of all games.

Should I drill holes in the parts?

Most parts are machined and ready for assembly. However, some parts require drilling during assembly. It is important to make the holes indicated in the assembly instructions to ensure the correct assembly of the set.

Will I be able to assemble the game by myself? How long will it take me?

Our kits are designed and manufactured to be installed by yourself, without the need for a specialist installer. The product comes with very detailed assembly instructions and assembly times depend on the dimensions of the kit. In the product page of the web you can see the dimensions and the time allocated to its assembly. Keep in mind that this time is indicative.

Should I be concerned about cracks in the wood?

The wood may have natural cracks not derived from assembly. As long as the width of the crack is no more than 10% of the width of the post, you don't need to worry. Wood is a natural material that absorbs moisture, dries excessively in summer, suffering expansion and / or contraction; this can cause the appearance of small cracks. The wood has been treated prior to manufacture, to reduce its humidity and thus limit the appearance of cracks or chips. Anyway they can always appear. It is very important to respect the assembly instructions, in this way we will avoid the appearance of cracks caused by bad handling.

Are Fungoo games environmentally friendly?

Yes. The wood used to make the garden games is certified by FSC, which guarantees the origin of the wood from controlled felling of forests. More information at: www.es.fsc.org

The garden playgrounds are sent from Spain?

No, the games are made in Poland and shipped directly from the factory.

Do I have to carry out customs procedures?

No, Poland belongs to the European Union and as such can freely import and export products throughout Europe. In any case, juegoyjardin.com takes care of the transport and logistics of your order.